First and foremost, once the resume or information is sent – I will send you a questionnaire to determine the best approach for your package to have clear understanding of your job goals/objectives. I stand behind my work 1000% and I will NOT send the package to you unless I was 1000% confident in my work that I completed for you.
Turnaround Information: My turnaround average is 9-11 business days*. Business days includes Monday, Tuesday, Wednesday, Thursday, and Friday. Holidays or posted closing days are excluded. Any notices of closing are posted on my FB page (www.facebook.com/ResumesByAngel).
NOTE: The timeline is an AVERAGE – which means that you will receive it within 9-11 BUSINESS days or after the 9-11 business days. Some packages do take longer than anticipated. Rest assure you will get your package! I do my absolute best to have the package to you within 9-11 business days, but there are some cases that it does take longer such as in the event of communication gaps. I understand that you may be busy with work or personal life events, so I do follow up frequently so I do get your package to you in a timely manner.
Time Restraints: You MUST advise me of ANY time restraints PRIOR to making your payment to assure I’m available to complete your resume and cover letter on-time. I offer an express turnaround for a quicker and guaranteed completion of the date that you advise of the time restraint. A fee does apply!
Approving documents: When the resume and cover letter is completed and sent to you, the file must be approved within 24 hours. If there are any errors or anything else you’d like added to the resume and/or cover letter, it must be sent within 2 days.(3 revisions are allowed at the initial contact.) If you contact me after the 2 days, it will be considered a resume/cover letter update. I do charge for the updates of your resume and cover letter.
False Data: I will NOT falsify information on any of my work nor accept false information.
Refund Policy: All digital orders are non-refundable! We offer digital products that can be downloaded instantly after receiving the finished product(s). Please note: I begin work when payment is received. NO CANCELLATIONS! All sales are FINAL! In the rare event that there is an issue with your order, please contact the support team so we can work together on a resolution. NO REFUNDS NO EXCEPTIONS!
We will not tolerate any threats or disrespectful actions towards any team member. If you make ANY threats or disrespect me, this will result in the forfeit of your package and you will NOT receive a refund.
General Info: All information such as messages are documented and kept for records.
Your completion of payment signifies that you have READ and AGREE TO the terms and conditions located at www.resumesbyangel.com/terms-conditions.
The policies above is subject to change at any time without notice.